Privacy Policy

1. Introduction

Welcome to Juvoo ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this Privacy Policy carefully.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Username, email address, profile information
• Content: Photos, videos, captions, comments, and messages you share
• Communications: Messages you send to us or other users
• Profile Data: Bio, preferences, and other profile customizations

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App usage patterns, features accessed, time spent
• Log Information: IP address, access times, app crashes, performance data
• Location Information: General location data (if permission granted)

2.3 Camera and Media Access

We request access to your device's camera and photo library solely to enable you to:

• Capture photos and videos for sharing within the app
• Select existing media from your photo library for upload
• Record audio for video content creation

We do not access your camera, photos, or microphone without your explicit permission, and we only use this access for the specific features you choose to use.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Enable content sharing and social features
• Facilitate communication between users
• Personalize your experience and content recommendations
• Ensure platform safety and security
• Respond to your comments, questions, and customer service requests
• Send you technical notices and security alerts
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 With Other Users

Content you choose to share publicly (posts, comments, profile information) will be visible to other users of the Service.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud storage and hosting services
• Analytics and performance monitoring
• Customer support services
• Payment processing (if applicable)

4.3 Legal Requirements

We may disclose information if required by law or if we believe such action is necessary to:

• Comply with legal process or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent fraud or security issues

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Monitoring for suspicious activities

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information even after account deletion if required for legal, safety, or legitimate business purposes.

Content you delete may be retained in backup systems for a limited period but will not be accessible to other users.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us at support@juvoo.com.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Users between 13 and 18 must have parental or guardian consent to use our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending you a notification through the Service
• Updating the "Last Updated" date at the top of this policy

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.